In case of theft, you can make an online complaint in one of the Tourist Information Offices or at the reception of your accommodation.
There is also a service offered by the Policía Nacional. It is a telephone reports service for tourists available in English, French, German and Italian, available from Monday to Sunday from 9.00h to 21.00h in English and French; and from 9.00h to 15.00 in German and Italian.
Offences that can be reported via telephone:
Theft and robbery:
Of vehicles and in vehicles.
Cash and documents.
In houses or establishments.
Loss of documents and personal belongings.
Customer service number:
902 102 112
For more information about the procedure press here